Qualitative
Qualitative
New product development
The research project was very well delivered and met our expectations and objectives. The team were experts in their fields and the project was a pleasure to work on. The findings are being directly applied to a range of sponsorship product and related promotional change and improvement projects.
Justin Wylie, Head of Business Development, Plan International
Branding and communications research
I found working with nfpSynergy a pleasure and had complete confidence in them. The team had a thorough understanding of the brief and their expertise in the area of research added value to the process. Their analysis and subsequent presentation of the findings was particularly thorough. Our brief was a challenging one and using the insights from the research has been instrumental in helping us to develop our creative material which will help us to achieve our aim.
Susanne Levy, Marketing Manager, Remember a Charity
Fundraising and supporter studies
Plan International found nfpSynergy very professional in dealing with the different demands of our offices around the world - Australia, Canada, Norway and UK - for this project to deliver a product of high quality regarding sponsors' views on our organisation. We have no hesitation in recommending them to others seeking such incisive surveys.
Dr Simon Heap, Global Research Coordinator, Plan International
nfpSynergy helped us to compile and correlate the largest donor survey Guide Dogs has ever done. They have been very professional and helpful, and their expertise in the charity sector is invaluable.
The Guide Dogs for the Blind Association
Service delivery and service users
Was extremely impressed with the interview style - professionalism, sensitivity, listening skills, etc. Greatly enjoyed working with nfpSynergy - great understanding of us and what we are trying to do.
Impact evaluation
We have struggled with being able to demonstrate our true value in terms of impacts. By working with nfpSynergy, we identified that in order to establish our impacts we needed a ‘basket’ of measures and selected three of our key programmes. Through a variety of techniques, nfpSynergy set about analysing the data we had available for these programmes and also spoke to external stakeholders. This work enabled us to publish, for the first time, a BTCV Impact Report, To work with consultants that are refreshingly honest and capable of adapting, and using complex data so creatively, was a real pleasure.
Ron Fern, Group Operations Director, BTCV