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Primary Healthcare Monitor

The Primary Healthcare Monitor is a cost-effective survey of health professionals in primary care settings which looks at their awareness of the voluntary sector and level of contact with charities.

We survey GPs, CSU/CCG professionals and nurses, including practice nurses and district nurses in primary care, who are the gateway to many health and social services. This makes them a key group for medical and disability charities.

As disseminators of health and lifestyle advice they are perfectly placed to offer people up-to-date information provided by charities and refer them for specialist support. A health professional’s knowledge about a particular condition and attitude towards it can be a critical factor in a patient’s experience of healthcare. If they are unaware of the latest advances, their patients may not get the best support available.

By gathering information for a number of charities at the same time, we are able to reduce the costs for each participating organisation.

On this page

What is asked about and when?

We investigate the awareness of specific charities (spontaneous and prompted), level of contact from charities and how this has affected their views and their preferred methods of communication from charities. We also look at awareness of particular initiatives and campaigns and which charities they support personally, if any.

Participants are also asked how well equipped they feel to provide information to their patients on specific conditions, disabilities and illnesses chosen by charities taking part in the research.

Participating charities can also request additional questions specific to their requirements (for an additional cost).

Sample and methodology

We survey at least 75 regular GPs, 75 CSU/CCG professionals and 100 nurses (both practice and district) every year. As we use an online panel of professionals that have already agreed to take part, we can always be assured of reaching that sample size. This means you have an excellent representative sample of the key people in healthcare.

If you are interested in this audience, we can also develop some bespoke research for you, such as sampling more GPs and nurses or other specialist health workers. See our bespoke research page for more details.

The cost and package for subscribers

  • £5,250 plus VAT
  • £4,950 plus VAT for current nfpSynergy clients
  • £4,250 for small charities (income under £4 million)

Additional questions specific to participating charities are charged at an additional cost according to the type and complexity of the question, starting from £850+VAT.

N.B Subscription costs are based on eight or more charities signing up to the Monitor. If fewer charities wish to take part, it may still be possible to go ahead, but at an increased cost of participation for each charity.

For this you will receive a detailed report and any in-house presentations on the research that you require.

More details

For more information about this research please contact us at or call on 020 7426 8888.