Knowing that you are doing good comes from seeing your organisation’s positive impact in the lives and communities of your beneficiaries - but quantifying and communicating that isn’t always easy. Proof of impact is key to persuading people to believe and invest in your work. Whether you’re looking to bid for more funding, lobbying, or expanding your outreach, we can help you develop an approach to identifying and measuring the effects of your key services and activities. We work with charities on an individual basis to create bespoke processes rather than trying to make an off the peg evaluation fit all sizes.

Do it via Tracking Research

Charity Awareness Monitor

Understanding how people see your organisation is essential for developing better strategies. We can provide you with unique, in-depth and cost effective charity market research.

Charity Parliamentary Monitor

What do MPs and Peers think about the charity sector? How do they feel about your brand, campaigns and effectiveness compared to your comparators? Our charity market research can help you answer these questions.

Journalists’ Attitudes & Awareness Monitor

Our charity market research with 150 journalists from national and local media, radio and TV could ensure your charity is poised to get the coverage and support it needs.

Do it bespoke

Supporter Satisfaction Benchmark

A unique insight into your charity supporters, including demographics, their affinity and warmth, values, and much more.

Bespoke Research

Our specialist bespoke research team have the skills and experience to design your project from start to finish.

We'll work from your starting point to help you develop a realistic impact evaluation strategy with focus points including:

Improving accountability, legitimacy and trust
Demonstrating success to funders
Enhancing mission clarity
Developing improved engagement with stakeholders

Scope

The Outward Bound Trust

WWF

Girlguiding

The Clothworkers' Foundation

MS Trust

Let's talk it through

Press Release

Trust in Charities and the Overseas Development Sector

Stories in the media continue to shake the sector. We ran this survey to measure the level of trust in the charity sector shortly after the controversies around Oxfam and other charities, as well as the President’s Club fundraising event, hit the news.

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General research

Public Attitudes

Free Report

Going Viral | Covid-19: How have charities responded to the first phase of the crisis?

To find out how charities are responding to the first phase of the Coronavirus Covid-19 outbreak, we conducted twenty-four interviews speaking to a range of charity sector staff from CEOs and directors to fundraising, marketing and communications professionals.

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Blog

Are young people replacing older people as the key volunteering group?

Volunteers have proved how crucial they are for the charity sector, and for society more broadly, during the Covid-19 pandemic. In this week's blog, Max Roche contextualises some recent changes in volunteering patterns within some longitudinal trends.

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