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Getting the Message Across - Practical strategies to tackle public concerns about donating to charity

In 2006, we wrote a first edition of Getting the Message across, but eight years later it is clear that the gap between how 21st century charities work and how the public think they work remains substantial. In response to the resurgent public debate about charity expenditure, executive pay and a host of other broader trust issues, nfpSynergy held three focus groups earlier this year with charity donors of a range of professional backgrounds and ages.

Life and work skills key to attracting young volunteers, says new report

Most volunteers are now motivated by the chance to develop new and existing skills, according to a new report. ‘The New Alchemy’, written by research consultancy nfpSynergy, also says people want their experience to be personalised and flexible, rather than traditional “envelope stuffing and money-counting.

Charities must speak to the next government with one voice on Gift Aid, says new report

The charity sector has a great opportunity to reform Gift Aid and maximise donations if it speaks to the next government as a combined force, a new report argues. ‘Give and Let Give’, written by research consultancy nfpSynergy, evaluates Gift Aid since its inception in 1990 and argues changes are needed as it has become too complicated and bureaucratic, particularly for the small charities it was specifically set up to help.

Key information still too hard to find on charity websites, says new research

Finding information on charity expenditure can take more than three times as long as making a donation or getting details of their services, a new report suggests. ‘Searching for Answers’, published by research consultancy nfpSynergy, also shows that success and impact stories were easy to find and transparency levels do not seem to be affected by a charity’s size.