We had a sector meeting with some of our Charity Awareness Monitor clients last week and some of the discussion was about how some donors are getting more sceptical about international development being a deserving cause.
Trust is of paramount importance to charities. The public’s trust is one of the major factors that underpin the donations of time and money by millions of people every year.
Ever since Lord Hodgson’s review of the Charities Act recommended that charities with an income of over £1 million have an automatic right to pay their trustees
This is the first in a series of guides from CharityComms, the sector communciations body. It was written by our Driver of Ideas, Joe Saxton, as part of his role as Chair of CharityComms.
Unpaid internships have been a source of controversy for several years. A quick Google search will bring up many an article, including the Guardian and the NUS.
For me, the discussion about TOIL relates to broader questions facing charities about how to balance staff needs with responding to other stakeholders. Unlike profit-making organisations, charities have no 'simple bottom-line' to solve this.
In early 2012 the John Ellerman Foundation embarked on a strategic review to find out what a model grant-maker looks like in the eyes of applicants and grantees, and compare practices in the grant-making sector. nfpSynergy was commissioned to carry out independent research with charities and their fundraisers.
Talk about customer satisfaction to any colleague or consultant with a corporate background and they will almost certainly tell you about the hold “Net Promoter Score” (NPS) has on the commercial world when it comes to measuring it. It’s a simple enough concept.
