Part 6 of this report looks at managing the 21st century volunteer. This instalment examines the views of some of the people closest to the changing landscape of volunteering; the volunteer managers themselves.
Part 1 – The political and social landscape for volunteering
Part 2 – Volunteering trends over the last decade
Part 3 – Harnessing volunteer motivations
Part 4 – The changing mechanics of volunteering
Part 5 – Engaging the young, the old and the family to volunteer
Part 6 – How do we manage the 21st Century Volunteer?
Part 7 – Conclusions and recommendations
For this report, nfpSynergy conducted a survey of more than 500 people working in volunteer management, plus several in-depth interviews. Part 6 breaks down our findings to reveal how managers perceive their roles, their volunteers and the sector as a whole. This instalment also uses our findings to highlight the challenges faced by the volunteering sector and provides recommendations on how charities can adapt their approaches to make the best of their 21st century volunteers.