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The Lobbying Act: A Waste of Time and Resources?

The Lobbying Act has been a source of controversy in the charity sector since its introduction in January 2014, but what has it actually changed? We have conducted 19 in-depth interviews on the subject with a range of sector professionals, which revealed widespread anxiety and confusion over what the new legislation means for charities and the future of the sector.

The 12 Reports of Christmas 2014

It's Christmas time and as per tradition we're giving away 12 more of our reports. They address key issues like lobbying, fundraising and trust, plus a couple of niche ones like Gift Aid and media spending.

The Donor Confidence Index

This is the first edition of our new measure of donor confidence. Similar to the one that measures consumer confidence, the Donor Confidence Index brings together six questions asked to the general public over the last four years to provide an invaluable indication of how they feel about charities.

Use frequent, clear messages to improve public understanding, new report urges charities

Short, snappy and regular messages are the key to building public understanding of modern charities and how they work, according to a new report. “Getting the Message Across,” written by research consultancy nfpSynergy, says that there are huge misconceptions about charities and their spending, but they can be combatted with the right narrative and soundbites.

Getting the Message Across - Practical strategies to tackle public concerns about donating to charity

In 2006, we wrote a first edition of Getting the Message across, but eight years later it is clear that the gap between how 21st century charities work and how the public think they work remains substantial. In response to the resurgent public debate about charity expenditure, executive pay and a host of other broader trust issues, nfpSynergy held three focus groups earlier this year with charity donors of a range of professional backgrounds and ages.

Life and work skills key to attracting young volunteers, says new report

Most volunteers are now motivated by the chance to develop new and existing skills, according to a new report. ‘The New Alchemy’, written by research consultancy nfpSynergy, also says people want their experience to be personalised and flexible, rather than traditional “envelope stuffing and money-counting.

Charities must speak to the next government with one voice on Gift Aid, says new report

The charity sector has a great opportunity to reform Gift Aid and maximise donations if it speaks to the next government as a combined force, a new report argues. ‘Give and Let Give’, written by research consultancy nfpSynergy, evaluates Gift Aid since its inception in 1990 and argues changes are needed as it has become too complicated and bureaucratic, particularly for the small charities it was specifically set up to help.

Key information still too hard to find on charity websites, says new research

Finding information on charity expenditure can take more than three times as long as making a donation or getting details of their services, a new report suggests. ‘Searching for Answers’, published by research consultancy nfpSynergy, also shows that success and impact stories were easy to find and transparency levels do not seem to be affected by a charity’s size.

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