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The Donor Confidence Index

This is the first edition of our new measure of donor confidence. Similar to the one that measures consumer confidence, the Donor Confidence Index brings together six questions asked to the general public over the last four years to provide an invaluable indication of how they feel about charities.

Use frequent, clear messages to improve public understanding, new report urges charities

Short, snappy and regular messages are the key to building public understanding of modern charities and how they work, according to a new report. “Getting the Message Across,” written by research consultancy nfpSynergy, says that there are huge misconceptions about charities and their spending, but they can be combatted with the right narrative and soundbites.

Getting the Message Across - Practical strategies to tackle public concerns about donating to charity

In 2006, we wrote a first edition of Getting the Message across, but eight years later it is clear that the gap between how 21st century charities work and how the public think they work remains substantial. In response to the resurgent public debate about charity expenditure, executive pay and a host of other broader trust issues, nfpSynergy held three focus groups earlier this year with charity donors of a range of professional backgrounds and ages.

Life and work skills key to attracting young volunteers, says new report

Most volunteers are now motivated by the chance to develop new and existing skills, according to a new report. ‘The New Alchemy’, written by research consultancy nfpSynergy, also says people want their experience to be personalised and flexible, rather than traditional “envelope stuffing and money-counting.

Charities must speak to the next government with one voice on Gift Aid, says new report

The charity sector has a great opportunity to reform Gift Aid and maximise donations if it speaks to the next government as a combined force, a new report argues. ‘Give and Let Give’, written by research consultancy nfpSynergy, evaluates Gift Aid since its inception in 1990 and argues changes are needed as it has become too complicated and bureaucratic, particularly for the small charities it was specifically set up to help.

Key information still too hard to find on charity websites, says new research

Finding information on charity expenditure can take more than three times as long as making a donation or getting details of their services, a new report suggests. ‘Searching for Answers’, published by research consultancy nfpSynergy, also shows that success and impact stories were easy to find and transparency levels do not seem to be affected by a charity’s size.

State of the Sector 2014

Every two years, Third Sector magazine teams up with nfpSynergy to conduct a survey of around 600 charity staff to find out their thoughts on the sector. 2014's results have several major themes, including disillusion with the government, growing concern about the independence of the sector and unease about the 40 per cent cut in the Charity Commission's budget.

Half of MPs and a third of charity workers against £100k salaries in charities

4 in 5 Conservatives happy for charities to provide frontline servicesHalf of MPs (47%) think it is ‘unacceptable’ for charities to pay some staff over £100k a year, while a third (35%) are in favourA survey of 480 charity staff showed 38% of them were also against it, with 47% in favour13% of MPs are happy with charities paying staff over £200k a year, with three quarters opposed (77%).

Volunteering returns to 10 year high, says new report

Young most likely age group to volunteer and men overtake womenVolunteering is at the joint highest level for ten years with over a quarter of the British public (26%) having given time in the last three months (chart 1)Volunteering by men at 10 year high as they overtake women (chart 2)Volunteering by 16-24 years at 10 year high and at twice level of a decade ago (chart 3)The young are still the most likely age group to volunteer, having consistently reported the highest volunteering levels of any age group on average over

The New Alchemy Parts 2 and 3: Trends and motivations

This is the second part of our new volunteering report and you can download it free in the top right hand corner of this page. It's being released in seven parts:Part 1 – The political and social landscape for volunteeringPart 2 – Volunteering trends over the last decadePart 3 – Harnessing volunteer motivationsPart 4 – The changing mechanics of volunteeringPart 5 – Engaging the young, the old and the family to volunteerPart 6 – How do we manage the 21st Century Volunteer?


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