Jo joined nfpSynergy in September 2012 and overseas all our general public audience research including nfpSynergy’s Charity Awareness Monitor. Alongside this she works on a wide range qualitative and quantitative bespoke projects for clients, with a particular focus on impact evaluation and research with service users.

Prior to joining nfpSynergy, Jo worked as a researcher for a grant giving and educational charity focusing on children and young people’s issues. She has previously worked for charities including Marie Stopes International.

Jo gained her MSc in Social Policy (Research) with distinction at the London School of Economics (LSE) in 2014. As part of her masters she completed training in research methodologies and analysis techniques as well as exploring her interests in education and social inequality through her dissertation on parental school choice in London. She also has a degree in English Literature and History of Art from the University of York.

Jo has volunteered with children's charities in the UK and overseas. Outside of work, she enjoys making the most of London's galleries and theatres, as well as drawing, painting and printmaking.

Jo's articles

Andrew Ventham Head of Operations

Andrew joined nfpSynergy in October 2013 and is our Head of Operations. He Manages the Business team and oversees Sales, Marketing, Finance, HR, IT and Facilities.

Anne-Sophie Liv Data and Research Analyst

Anne-Sophie joined nfpSynergy in May 2017. She supports the Public Audiences team, working on the Charity Awareness Monitor and other public audience research.

Becca Thomas Research Officer & Media Co-ordinator

Rebecca joined nfpSynergy in October 2016 and is now part of the Influence Audiences team, working on research with specific audience groups.

Benjamin Saint Research Officer

Benjy joined nfpSynergy in June 2018 and provides support across the public audience’s research team.

Bijal Rama Acting Head of Public Audiences

Bijal joined nfpSynergy as a Research Assistant in January 2014. She now leads on our tracking research in Ireland (ICEM) and assists with the Charity Awareness Monitor and our research with Families.

Cian Murphy Director, nfpSynergy Ireland

Cian first joined nfpSynergy as an Intern in January 2011. He is now Director of nfpSynergy Ireland and is responsible for our bespoke and syndicated research in Ireland.

Claire Bennett Head of Projects

Claire oversees all the bespoke qualitative and quantitative research we do including impact evaluations, service user engagement, stakeholder audits and much more.

Debbie Hazelton Researcher

Debbie supports the team working on bespoke research alongside providing administrative support across the company.

Fiona Wallace Head of Influencer Audiences Research

Fiona heads up nfpSynergy’s Influence Audiences Team, helping charities evaluate and strengthen their engagement with MPs, journalists and healthcare professionals.

Heather Sturgess Researcher

Heather joined nfpSynergy in July 2016 and works on our government and parliamentary awareness monitors (CPM, CCPM) and professionals monitors (JAAM, PHM).

Jenny Smith Researcher

Jenny joined nfpSynergy in April 2018. She supports the Public Audiences team, working on a range of public audience research monitors, including the Charity Awareness Monitor and Brand Attributes.

Joe Saxton Driver of Ideas

Joe Saxton is Driver of Ideas at nfpSynergy and its founder. Joe works on a range of specific projects, especially those that look at strategic advice on fundraising or communications, or wider organisational issues.

Michele Madden Managing Director

Michele is Managing Director at nfpSynergy. She has overall responsibility for all aspects of our work.

Peter Dawson Research Officer

Peter joined nfpSynergy in June 2018 and supports the work undertaken by the Public Audiences team assisting on the production and delivery of the Charity Awareness Monitor.

Rei Kanemura Senior Researcher

Rei joined nfpSynergy in July 2015. She provides research and administrative support to the Projects Team, helping with the design and analysis of bespoke projects for our clients.

Secil Muderrisoglu Senior Researcher

Secil heads up our Brand Attributes monitor, giving charities a unique insight about the public’s perception of, and affinity for, their brand.

Tim Harrison-Byrne Director, Tracking Research

Tim oversees all of nfpSynergy’s tracking research; advising clients on how perceptions of their brand have changed over time, as well as what broader societal trends mean for charities.