Michele Madden

Michele Madden

Managing Director

Michele is Managing Director at nfpSynergy. She has overall responsibility for all aspects of our work. She has research experience un-paralled in the company with extensive experience of all aspects of both quantitative and qualitative research and has worked in the voluntary sector for over 15 years. Before nfpSynergy she worked in the research teams at Scope and at Save the Children, where she was head of research for 3 years. While at nfpSynergy, and as a freelance researcher, she has worked on projects such as brand monitoring, tracking studies, service-user feedback, as well as large scale mixed-method research projects.

Michele excels at pulling together complex, multi-stranded research projects and making sure that the clients can see how to turn research findings into practical action. Much in demand for presentation to trustees and senior management teams, she is also a peer-less speaker and communicator. 

Within the company she is renowned for her hands-on style and her people management and motivation skills. A result of this is her success in developing a team of younger researchers who bridge the gap between excellent skills and understanding of charities and how they work.

To contact Michele, please send an email to michele.madden@nfpsynergy.net or call on 020 7426 8888.

Other team members

Bijal Rama

Bijal Rama Senior Researcher

Bijal joined nfpSynergy as a Research Assistant in January 2014. She now leads on our tracking research in Ireland (ICEM) and assists with the Charity Awareness Monitor and our research with Families.
Claire Bennett

Claire Bennett Head of Projects

Claire oversees all the bespoke qualitative and quantitative research we do including impact evaluations, service user engagement, stakeholder audits and much more.
Heather Sturgess

Heather Sturgess Researcher

Heather joined nfpSynergy in July 2016 and works on our government and parliamentary awareness monitors (CPM, CCPM) and professionals monitors (JAAM, PHM).
Jenny Smith

Jenny Smith Researcher

Jenny joined nfpSynergy in April 2018. She supports the Public Audiences team, working on a range of public audience research monitors, including the Charity Awareness Monitor and Brand Attributes.
Jo Fischl

Jo Fischl Head of Public Audiences Research

Jo joined nfpSynergy in September 2012 and overseas all our general public audience research including nfpSynergy’s Charity Awareness Monitor. Alongside this she works on a wide range qualitative and quantitative bespoke projects for clients, with a particular focus on impact evaluation and research with service users.
Joe Saxton

Joe Saxton Driver of Ideas

Joe Saxton is Driver of Ideas at nfpSynergy and its founder. Joe works on a range of specific projects, especially those that look at strategic advice on fundraising or communications, or wider organisational issues.
Peter Dawson

Peter Dawson Research Assistant

Peter joined nfpSynergy in June 2018 and supports the work undertaken by the Public Audiences team assisting on the production and delivery of the Charity Awareness Monitor.
Rei Kanemura

Rei Kanemura Senior Researcher

Rei joined nfpSynergy in July 2015. She provides research and administrative support to the Projects Team, helping with the design and analysis of bespoke projects for our clients.

Talk to us

Interested in our consultancy services, tracking research products, or anything else? Call us on 020 7426 8888 or use this form.