Michele is Managing Director at nfpSynergy. She has overall responsibility for all aspects of our work. She has research experience un-paralled in the company with extensive experience of all aspects of both quantitative and qualitative research and has worked in the voluntary sector for over 15 years. Before nfpSynergy she worked in the research teams at Scope and at Save the Children, where she was head of research for 3 years. While at nfpSynergy, and as a freelance researcher, she has worked on projects such as brand monitoring, tracking studies, service-user feedback, as well as large scale mixed-method research projects.

Michele excels at pulling together complex, multi-stranded research projects and making sure that the clients can see how to turn research findings into practical action. Much in demand for presentation to trustees and senior management teams, she is also a peer-less speaker and communicator. 

Within the company she is renowned for her hands-on style and her people management and motivation skills. A result of this is her success in developing a team of younger researchers who bridge the gap between excellent skills and understanding of charities and how they work.

To contact Michele, please send an email to michele.madden@nfpsynergy.net or call on 020 7426 8888.