Working with MissionFish, we have carried out a survey of what charities are doing with social media for the first time. We have trend data on how the wider world is using social media, the rise of the mobile internet and the penetration of broadband into society as a whole.
Passion, persistence and partnership: the secrets of earning more online (2nd Edition)
Have you read the first version of this report? It looks at slightly different areas, it's free and it's available here.