Hello! We've recently rebranded to nfpResearch. Please visit our new website at nfpresearch.com


Many of the charities we work with engage directly with families, whether as supporters or service users. We are experienced in interviewing, facilitating focus groups and surveying families on their use of or access to a range of charity-provided services. In addition, we have completed various research projects exploring how different family members, in particular parents and their children, respond to marketing and communications, fundraising and messages that appeal to them.

Choose your way to get the answers

Do it via Tracking Research

Charity Awareness Monitor

Understanding how people see your organisation is essential for developing better strategies. We can provide you with unique, in-depth and cost effective charity market research.
people in liverpool st station

Charity Brand Evaluator

The Charity Brand Evaluator provides an understanding of how the public views your charity. Discover insights to help ensure you’re communicating the intended message.
London street view

Do it bespoke

Bespoke Research

Our specialist bespoke research team have the skills and experience to design your project from start to finish.
nfpSynergy research

We have worked with a variety of organisations to help in the following areas:

  • Identifying barriers and motivations to support
  • Developing and improving access to support services
  • Assessing campaign reach and effectiveness
  • Understand brand awareness and affinity

You will be in good company

Look at some stories we helped to uncover:

Have a project idea or question?

Tell us your ideas and we'll see how we can help you:

Why not start with free resources?

Blue facemask on brown old autumn leaves

Free Report

Gone Viral - The impact of a second year of Covid-19 on charities

Last year, we released our ‘Going Viral’ report, exploring the initial response to the Covid-19 outbreak by charities. This is the second year of Covid-19, and it was time to revisit and delve into the experiences of charities in the sector again to take a longer-term perspective on the pandemic and its impact on the sector.

Talk to us

Interested in our consultancy services, tracking research products, or anything else? Call us on 020 7426 8888 or use this form.