Customer Experience (or CX) has the potential to transform the not-for-profit sector. Is a lack of expertise in this area putting the sector in jeopardy?
We're launching new large-scale research into membership for charities. This blog explores factors affecting sign ups to various charity membership schemes.
In this free report we uncover what our most recent Charity Awareness Monitor research revealed about how the public think the ideal charity would spend its money.
We recently held focus groups comprised of donors across a range of ages. Discover what they thought and how it could impact your charity in this new free report.
Critics foreign aid spending have recently postulated that taxpayer money is being lavished on ineffective development initiatives. We disagree - find out why.
Emotion plays a significant role when people make choices - like the choice to support one charity instead of another. Discover more about how to take people on an emotional journey and distinguish your charity in this free report.
The time has come again to reflect on the last 12 months and thank our clients and partners for inspiring us to keep researching topical issues in the sector with 12 free reports.
Claiming Gift Aid can be a daunting and time consuming process, especially for small volunteer run organisations. Joe Saxton shares his experience of the process, complete with useful insights.
