The NHS faces formidable challenges ranging from Covid-19 to an ageing and increasingly chronically ill population, as well as financial pressure on key services. In addition, the commissioning of services has been radically altered with the creation of local Clinical Commissioning Groups.
It is crucial that charities are able to meet the needs of healthcare professionals and their patients as external providers are increasingly relied upon to support healthcare delivery; and this is what our Monitor allows you to do.
What are professionals with CCG roles’ key priorities when commissioning services? What are GPs and nurses’ priorities when referring patients? How successful were your campaigns compared to other charities? These are some of the questions we ask in our annual survey of health professionals. Track these and other measures to understand your position with this busy audience and develop more effective, insight-driven strategies, products and services.
To learn more about the measures, download our briefing pack or contact Heather to request a free demo.
How our clients use it
Get more of your services commissioned
Learn about the best channels, messages and tone to use to engage with commissioners. Your teams can use this information to produce targeted communications that get commissioners to take notice of your charity.

Increase your impact
Discover what the professionals who are the gateway to many health and social services know about what you do to better understand their needs; you can then develop evidence-based plans to meet their needs and reach more people with your information and specialist support.

Increase awareness of what you do amongst health professionals to improve healthcare
What do health professionals know about the condition you specialise in and support you offer? Use this insight to develop future campaigns and tackle any misconceptions. This will ensure patients get referred to you when they need it and get the best support available.
Identify new opportunities
Get feedback from those dealing directly with your audience. You can then use our concrete recommendations based on analysing trends from the data to develop new services, projects or campaigns that deliver what the people you support need most.

Compare your performance over time with the voluntary, public and commercial sectors
Set key performance indicators for your work by benchmarking your activity with similar organisations in the charity sector and beyond. You can then use this information to win funding and report back impact to supporters.
What's in your package?
- Core measures from the syndicated model
- Personal account manager
- Annual presentations of your results
- Free access to client-only events
Little additions
- Present at your away days
- Bespoke questions