This report is a culmination of four years of research into UK charities' use of the internet since the initial Virtual Promise report in 2000. The report is separated into three main sections. The first features the results from a 2003 survey of charities. The second section consists of a detailed write-up of a set of interviews conducted in mid 2004 amongst charity internet managers. In the third section we sum up the findings of this year's results, offer up some recommendations on areas of improvement for charities, outline the advantageous position in which the third sector could find itself and make some predictions for the future.