Trust is of paramount importance to charities. The public’s trust is one of the major factors that underpin the donations of time and money by millions of people every year. But what is the best way to build that trust?
- Less than half (43%) the public think they have heard of the Charity Commission
- Less than a third (30% - slide 3, attached) of the public have definitely heard of it
- Only a quarter (25%) of public are definitely aware that the Charity Commission regulates and monitors the activities of charities
Public see the Charity Commission’s prime functions (slide 4) as keeping a charity register; and investigating fraudulent/bogus charities
Mission impossible- a report and reference collection of charity mission and visions (full report and reference)
Remember doing exams at school where you just wanted to look other people's answers without the hard work of revising? Well "Mission Impossible" lets you do just that - for other charities' vision statements. It takes away all the hard work of trawling through their organisations' websites. Or as they say in the ads - we've done the hard work so you don't have to. "Mission Impossible" brings together over 80 vision statements from a range of organisations in the charity and not for profit sector. We don't claim it's exhaustive or representative, just useful.
A charity's image is crucial to the success of every part of the organisation. Unlike companies who have products and services to sell, charities are often selling an idea or a cause. As such, the image of the charity is crucial to its financial success. People often buy from companies whose products they like even if they are indifferent to the company as a whole. How many people give to a charity that they are indifferent to?
For those who aren’t familiar with Dave Fishwick and the ‘Bank of Dave’, he’s an ex-DJ, self-made millionaire with a minibus business from Burnley. His is the story of a man with a big idea to solve a big problem. Living by his mantra of ‘never, ever, ever give up’, he took on the biggest of the big boys (and they are mainly boys). And he won. Even though most of us will never undertake this kind of crusade, Dave’s story provides some lessons and inspiration for us all.
When I first came across Oxfam’s ‘Food for All’ campaign, it did what any campaign should do upon first acquaintance; it captured my attention. This is quite something considering we are constantly bombarded by advertisements for films, dating websites, nose sprays and box springs in or on trains, tubes, buses, taxis and cycle rickshaws as well as TV and the Internet. Somewhere among all of these are charity appeals. I usually can’t see the wood (good cause) for the trees (consumerism galore).
Someone once said to me Bill Gates should actually give some money to charity. I politely pointed them in the direction of the Bill and Melinda Gates Foundation; it’s now given $23.6 billion in grants. But on a more serious note, many charities have links with celebrities, be it as a patron or having been set up by one. But what are the benefits? And do they outweigh the risks?
Why every charity should want the Charity Commission to be a household name – and what they can do about it
Our recent research shows that the majority of the public aren’t aware of the Charity Commission. Only 43% of the public say they are aware of the Charity Commission (with 30% saying they are ‘definitely aware’ and 13% saying they are ‘aware’.). The rest either say they don’t know or they aren’t aware. Interestingly these figures have changed little since 2004 when we last asked this question in the same way (if anything they show a drop in awareness, but the methodology is different so it’s hard to be definitive).