"The nfpSynergy team demonstrated both a professional and empathetic approach with the parents they interviewed and as such was able to gain their confidence and gather some very insightful material. I found working with them very helpful and supportive enabling us to overcome some difficult logistical and timescale challenges."

Venetia Simonds

Senior Statutory and EU Fundraiser

“Jo has done a brilliant job on this recent work and as always is a pleasure to work with.”

Carly Wilson, Head of Brand Advertising
 

The insight Charity Awareness Monitor provided is invaluable. It’s changing the way we communicate, helping us to be much more audience-centred. The team at nfpSynergy is great to work with. They’re really knowledgeable are were able to inform and guide us on the approaches we could use to get the insight we needed.” - Sarah Ross, Assistant Director of Communications and Marketing at Breast Cancer Care

"It’s important to compare our brand with other charities as it’s a competitive market and we need to ensure we are performing. The Charity Awareness Monitor, and the Brand Attributes Monitor, which we are signed up to, are really good measurement tools to help us do this."

- Claire Fishersmith, Marketing Manager at Battersea Dogs & Cats Home 

“As well as using the comprehensive review to prepare ourselves for future appeals, we found the research was great to share with other suppliers to help them understand what we do. We also decided to do a public and donor survey, our second project with nfpSynergy.” 

Adil Husseini

Head of Fundraising & Marketing at DEC

“Without research we’d be basing what we do on gut feeling, rather than evidence. The monitors are a useful temperature check and allow us to see what the general public are actually thinking.”

- Catherine McNamara, Senior Analyst at RSPB 

"It’s really useful to have the team at nfpSynergy helping us maximise the value of the information we have and decide what research to do in the future.”

- Ruth Stone, Marketing Officer, Girlguiding 

The experience working with nfpSynergy on our survey was excellent throughout – with pro-active, expert project delivery, great customer service, and fascinating, actionable results.

Tamsin Seymour

Head of Supporter Marketing (UK)

nfpSynergy were excellent, professional, and gave us confidence in what we were doing. They interacted with our stakeholders and staff so well - they all commented on their ability.

Paul Okroj

Director of Communications